Policies
Payment
We accept payments through our website via Square.
Prices are in Australian Dollars. You can also check the prices in another currencies using this online converter https://www.xe.com
Shipping
We post items within 3-5 days of receiving your purchase as they are made to order.
We ship from Canberra, Australia by Australia Post. Australia Post are currently experiencing high volumes and tell us that shipping can be slow and take up to 2 weeks to an Australian address.
International post is also through Australia Post usually takes about 4-5 weeks.
Taxes
Customers are responsible for any import taxes and duties.
Returns
We can take returns if you're unhappy with your purchase for any reason. Please, let us know within 3 days of receipt and return it within 7 days. Buyers are responsible for shipping costs. We don't accept returns on customised or personalised orders.
Reviews
We've been selling on Etsy as 'Suitcase Dollhouse' for many years. You can see our customer's feedback here.
We accept payments through our website via Square.
Prices are in Australian Dollars. You can also check the prices in another currencies using this online converter https://www.xe.com
Shipping
We post items within 3-5 days of receiving your purchase as they are made to order.
We ship from Canberra, Australia by Australia Post. Australia Post are currently experiencing high volumes and tell us that shipping can be slow and take up to 2 weeks to an Australian address.
International post is also through Australia Post usually takes about 4-5 weeks.
Taxes
Customers are responsible for any import taxes and duties.
Returns
We can take returns if you're unhappy with your purchase for any reason. Please, let us know within 3 days of receipt and return it within 7 days. Buyers are responsible for shipping costs. We don't accept returns on customised or personalised orders.
Reviews
We've been selling on Etsy as 'Suitcase Dollhouse' for many years. You can see our customer's feedback here.
